Terms of sale

These Terms and Conditions of Sale apply to all purchases made through the Saint Luv website. By placing an order with us, you agree to the following terms.

1. Orders

By placing an order on the Saint Luv website, you agree that all information provided during checkout is accurate and complete.

Once an order is placed, you will receive a confirmation email. This email confirms that we have received your order but does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order at our discretion.

2. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.

Some products may be offered as Pre-Made or Pre-Order, which affects the processing time.

3. Pricing

All prices listed on the website are subject to change without notice. We reserve the right to modify or update prices at any time.

The price displayed at checkout is the final price for the product, excluding any potential taxes or customs duties that may apply depending on your country.

4. Payments

All payments must be completed at the time of purchase using the payment methods available on the website.

Orders will not be processed until payment has been successfully completed.

5. Shipping

Orders are typically processed within 3–5 business days for items marked as Pre-Made.

Items marked as Pre-Order require approximately 4–8 weeks of processing and production before shipment.

Delivery times may vary depending on your location and the shipping carrier.

6. Returns and Refunds

All sales are final.

We do not offer refunds. Returns are only accepted if the product received is damaged or defective, and the request must be made within 14 days after delivery.

Customers are responsible for ensuring they select the correct size before placing an order.

7. Order Changes

If your order has not yet been processed, it may be possible to request a change.

Please contact us as soon as possible at:

support@saintluv.com

Include your order number and the requested modification.

8. Liability

Saint Luv is not responsible for delays, damages, or losses caused by shipping carriers or events outside of our control.